Resources

Eligible Training Providers

The Basics

The Workforce Development system, established under the Workforce Innovation and Opportunity Act (WIOA), emphasizes informed customer choice, job-driven training, provider performance, and continuous improvement. The selection of legitimate training providers and quality training programs is vital to achieving these core principles.

To be considered, learning institutions interested in becoming approved North Carolina Eligible Training Providers (ETP) must first register as a "Provider" on www.NCWorks.gov.

Policy

Please review the NCWorks Commission Policy Statement: CPS 11-2021 to learn more about Eligible Training Provider guidlines, penalities, appeal process, and performance reporting.

You may also review the local Centralina WDB Eligible Training Provider policy.

Application Process

The below is a simplified summary of the ETP application process. Please review the full policy for additional context and note that policies and practices are subject to change.

1. Be registered as a "Provider" in NCWorks Online
2. Fully complete NCWorks Provider account.
3. Submit supporting documentation via Provider profile in NCWorks.
4. Await user profile activiation.
5. Following user profile activiation, complete training program modules and confirm submission(s).
6. Await decision from State.
7. If approved at the State level, contact the local Workforce Development Board (WDB) to request additional approval for their local area.

Guides

Below are guides to assist training providers with navigating NCWorks Online.

CONTACTS

State (Division of Workforce Solutions)
Clinton Durham, ETP Program Coordinator
clinton.durham@nccommerce.com
(984) 236-4194

Local (Centralina WDB - Anson, Cabarrus, Iredell, Lincoln, Rowan, Stanly, and Union counties)
Sherika Rich, WDB Program Services Leader
srich@centralina.org
(704) 348-2719

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